Reference

What You Agree to When You Use 92e

These terms set out how your account works on 92e — what we expect from you and what you can expect from us. Access to the platform, including deposits via JazzCash, Easypaisa, or Raast, is subject to these conditions and available only where local…

Account Holder ResponsibilityWallet & Payment RulesPakistan-Eligible Regions OnlyLive casino and slots
92e What You Agree to When You Use 92e
HOW WE PROTECT YOU

Security, Data and Your Account Rights

Your account data is stored securely and used only to operate your account, process transactions, and meet our obligations under applicable law. We do not sell your information to third parties. You have the right to request a copy of the data we hold, ask us to correct inaccurate records, or close your account at any time through the account settings page.

Data Retention

We keep account and transaction records for as long as required by applicable law. Once your account is closed, we retain only what we are legally required to hold.

Account Security

Your login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will lock the account.

Cookie Use

We use cookies to keep your session active across the browser and our mobile interface. You can manage cookie preferences in your browser settings without losing account access.

Requesting Changes

To update your registered details or request deletion of non-required data, submit a request via live chat or email. We aim to process these within the period required by applicable rules.

REACH OUR TEAM

Contact Us About These Terms

If any clause in these terms is unclear, or you need to raise a dispute about your account or a transaction, our support team can help. Queries about wallet verification, account status, and term changes are handled through the channels below.

Live Chat Open the chat window from your account dashboard. We handle term queries, wallet verification questions, and account status requests through live chat.
Email Support Send your query to our support address shown in your account settings. Include your registered mobile number so we can locate your account quickly.
Help Centre Our help centre covers the most common term-related questions — account limits, wallet matching rules, and how to request a copy of your data.

Common Questions About These Terms

These are the questions we hear most often about how these terms apply to real account situations — wallet verification, account closure, data requests, and what happens if terms change.

No. Your deposit wallet must be registered in your own name and match the mobile number on your 92e account. We verify ownership before processing withdrawals.

Operating multiple accounts is a breach of these terms. If we detect duplicate accounts, both may be suspended and any pending withdrawals held pending review.

We notify you by push notification or email before material changes take effect. If you continue using your account after the effective date, that counts as acceptance of the updated terms.

Submit a data request through live chat or email support. Include your registered mobile number. We will send a copy of the data we hold within the period required by applicable rules.

Yes. You can request account closure through the settings page or via support. Any verified balance in your wallet can be withdrawn before closure is finalised.

These terms are governed by rules applicable to online services in regions where access is permitted. Availability depends on local law — it is your responsibility to confirm access is lawful where you are located.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.